Monday, January 20

Finance

The threat of climate change has pushed companies to embrace a more sustainable future, with an increasing number of companies announcing their commitment to ESG and sustainability. But such commitments need to be supported by concrete action, and there are growing calls to leverage digital technologies towards a better and greener future, highlighting the potential of data for sustainable development.

Automation projects in organizations are often small-scale and bottom-up, so I was pleased to learn that at least one large company, Johnson & Johnson, is taking a broad enterprise-wide approach to their digital strategy. J&J’s “intelligent automation” (IA) initiative—intelligent because it often involves rethinking how the company does its work, and because it employs intelligent digital solutions like machine learning as well as robotic process automation tools—is one of the largest-scale programs of which I have heard. It’s a great model for any organization that wants to get maximum value from automation tools. J&J’s goal is to reimagine end-to-end business processes with a digital-first approach and to shift employees’ focus from manual tasks to more engaging, creative and purpose-driven work.

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