Jay Korpi, Founder of Piqued Solutions. Finance leader guiding capital strategy, growth, and risk; podcast host of The Beard & The Bowtie.
We fire toxic employees to protect culture, but what happens when the toxicity is coming from the top?
âCut the cancer quickly.â Thatâs the conventional wisdom when it comes to toxic employees. And to be fair, itâs not wrong. Weâve all seen how one person with a bad attitude, unchecked ego or manipulative tendencies can demoralize an entire team. Left alone, their behavior metastasizes, undermining trust, blocking collaboration and driving good people out the door.
But thereâs a dangerous blind spot in this advice.
What happens when the toxicity isnât festering in the break room but emanating from the boardroom?
What if the person eroding your companyâs culture, driving out top performers and quietly bleeding your bottom line is in leadership?
When Leaders Create Churn
We donât talk enough about toxic leadership, probably because itâs uncomfortable to acknowledge, especially when the person in question controls the budget, the narrative and the org chart.
But if a toxic employee can cost a company tens of thousands in lost productivity, what does it cost when the person responsible for hiring, mentoring and scaling teams is the problem?
Itâs far worse.
Toxic leaders donât just drive people away; they drive the best people away. The ones who wonât tolerate dysfunction. The ones who wonât stay silent when things are broken. The ones who see red flags early and have options elsewhereâeven if it means starting their own business.
The Real Cost Of Leadership-Driven Turnover
Letâs talk dollars and sense.
According to SHRM, replacing an employee can cost 50% to 250% of their annual salary. Thatâs just the financial side. Youâre also losing tribal knowledge, customer rapport and momentum. Each departure creates an operational vacuum. Someone else has to pick up the slack. Projects stall. Deadlines slip. The burden gets heavier, not lighter. High churn rates in teams with consistent leadership? That doesnât go unnoticed by clients, investors or potential recruits. The good folks who decide to stay? Theyâre carrying more weight, questioning leadership and often on their way out, too. Silent attrition becomes the next crisis.
Iâve seen contracts lost or cancelled because clients got tired of being reintroduced to a new point of contact every few months. Iâve seen brilliant engineers walk because their creativity was smothered by micromanagement. Iâve seen culture-killing behavior dismissed because âthatâs just how [insert exec name] is,â and people have to accept that reality. Why donât we typically hold leadership to the same expectations as employees when it comes to toxicity? Is it because weâve invested so much time and money into them, or perhaps because we canât look like we made a mistake, so we say, âWe can fix them, train them, mentor them …â
We tell ourselves: âWe canât afford to lose that leader.â But the truth is: We canât afford to keep them.
What Does Toxic Leadership Look Like?
Itâs not always overt abuse. Sometimes itâs more insidious:
⢠Public praise, private sabotage
⢠Leading through fear instead of inspiration
⢠Insecurity masked as control
⢠Taking credit, dodging blame
⢠Favoritism disguised as âhigh standardsâ
And letâs be real, sometimes the toxicity doesnât come from a middle manager. It comes from the founder, the CEO, the person who started it all. These leaders may be brilliant visionaries, but vision without emotional intelligence is a dangerous mix. When accountability doesnât scale with power, what you end up with isnât leadership; itâs dysfunction in a crown.
The tricky part? Toxic leaders often donât know theyâre toxic. Theyâve risen through the ranks. Theyâve hit their numbers. They were delusional with the idea that they could do it better than anyone else, even though their only experience was skating through four jobs at a junior level. Somewhere along the way, they stopped being coachable or they never were.
Leadership: Shouldnât Be Immune To Accountability
If weâre serious about building healthy, high-performing organizations, we need to stop exempting leadership from the same scrutiny we apply to employees.
Founder-led companies are especially vulnerable. Employees often feel trapped; either they toe the line or risk being seen as ânot aligned with the mission.â Investors might hesitate to challenge a toxic CEO if the business is still growing on paper. But ignoring the problem doesnât make it go away. It makes it metastasize. Accountability must be built into the structure, not just the roles.
So where do we start?
360-Degree Feedback
Let your team evaluate their managers anonymously. True leaders welcome feedback, even when itâs uncomfortable. And it needs to truly be anonymous.
Cultural Health Checks
Donât just survey for âengagement.â Dig deeper. Are people staying because they believe in the mission, or because they fear retribution?
Leadership Coaching (Not Just For The Willing)
Sometimes, leaders need help recognizing the ripple effects of their actions. Offer coaching, but make clear itâs not optional when patterns emerge.
Exit Interview Trends
If multiple high performers leave under the same leader, thatâs not coincidence, itâs correlation. Investigate it.
Tying Leadership Bonuses To Retention
If employee churn impacts revenue (it does), make it impact leadership incentives too.
When The Emperor Has No EQ
If you wouldnât tolerate a toxic engineer poisoning team morale, why tolerate a VP or CEO doing it at scale?
Culture isnât built by ping pong tables or all-hands hashtags. Itâs built or broken by the way people feel about their leaders. And when leadership is the source of toxicity, itâs not just a people problem; itâs a business risk.
Companies hemorrhage talent and cash every day because no one wants to admit the emperor has no emotional intelligence.
Itâs time we asked the hard question: If toxic employees are a threat to your bottom line, what happens when the toxic employee is the bottom line?
The information provided here is not investment, tax or financial advice. You should consult with a licensed professional for advice concerning your specific situation.
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