In today’s evolving work environment, flexibility has become a cornerstone of successful business strategies. Implementing flexible work practices not only supports employees with health needs but also enables companies to tap into a broader pool of skilled candidates. Hiring individuals with disabilities offers substantial business advantages, particularly through programs like the Social Security Administration’s Ticket to Work Program (TTW). This Social Security Disability Insurance (SSDI) initiative supports former workers seeking to re-enter the workforce by providing a structured path that safeguards benefits, allows supported work trials and promotes long-term employment success.
Business and Financial Benefits
- Access to a Skilled Talent Pool
Employers who prioritize comprehensive hiring gain access to a largely untapped pool of skilled candidates offering a competitive advantage. Comprehensive hiring is a thorough approach to recruiting that considers all aspects of finding, evaluating and selecting the best candidates to meet an organization’s current and future staffing needs. Individuals with disabilities often bring unique perspectives and problem-solving abilities that can enhance innovation and productivity within teams according to the American Foundation for the Blind.
- Enhanced Productivity and Retention Rates
Research indicates that employees with disabilities tend to have higher retention rates, leading to reduced turnover and lower recruitment costs. Their resilience and dedication can positively impact overall team performance.
- Improved Financial Performance
Companies that lead in disability inclusion report higher revenue and net income compared to their peers. A study by Accenture revealed that such organizations achieved, on average, 28% higher revenue and 30% greater profit margins.
Tax Incentives
Employers may be eligible for federal tax credits when hiring individuals with disabilities, always consult with a tax professional to determine eligibility for these credits and deductions.
- Work Opportunity Tax Credit (WOTC): Provides up to $2,400 per qualified new hire from targeted groups, including individuals with disabilities.
- Disabled Access Credit: Offers a non-refundable credit for small businesses incurring expenses to provide access to persons with disabilities.
- Barrier Removal Tax Deduction: Allows deductions for expenses incurred to remove architectural and transportation barriers for persons with disabilities.
Workplace Culture Enhancements
A well-rounded workforce fosters creativity and innovation. Employees with disabilities bring distinct perspectives that can lead to breakthrough solutions and services. Workplaces that offer supportive environments and cultivate mutual respect often experience stronger employee engagement and morale, contributing to a healthier sustainable organizational culture and greater job satisfaction. Additionally, employees with disabilities frequently demonstrate a heightened awareness of workplace safety, which can result in fewer accidents and lower associated costs. Companies that actively reflect the breadth of their customer base through thoughtful hiring practices are better positioned to build trust with consumers, particularly within the disability community—a substantial and often underserved market segment. Organizations recognized for equitable practices are viewed more favorably by customers, job seekers, and investors, helping to attract top talent and drive long-term loyalty.
Considering Returning To Work
For individuals receiving disability benefits, deciding whether to return to work is a highly personal choice that often involves a range of practical and emotional considerations. Taking time to assess stability—both in terms of health and day-to-day functioning—can help inform the decision. Reflecting on questions such as, “Am I able to manage a consistent routine?” or “Do I feel ready to take on new responsibilities?” may provide helpful insights. It may also be beneficial to speak with a trusted medical professional, benefits counselor or employment advisor to explore available options, supports and protections. Returning to work is not a one-size-fits-all journey, and understanding one’s own readiness is a meaningful part of the process. For those who determine they are ready to explore employment opportunities, several programs exist to support a successful transition back to work.
The Ticket To Work Program
The SSA’s Ticket to Work Program offers a pathway for individuals receiving SSDI benefits to re-enter the workforce. For employers, this program provides access to a motivated talent pool and offers several advantages:
- Trial Work Period (TWP): Allows employees to test their ability to work for at least nine months without affecting their SSDI benefits, enabling employers to assess job fit without immediate financial implications. For employers, this creates a low-risk opportunity to evaluate skills and productivity before making long-term employment decisions.
- Extended Period of Eligibility (EPE): Following the TWP, employees enter a 36-month period during which they can receive SSDI benefits for any month their earnings fall below the substantial gainful activity level, providing a safety net for both employee and employer. This helps employers retain valuable talent without pressure to immediately offer full-time hours or benefits, supporting phased returns to work.
- Expedited Reinstatement (EXR): If an employee’s condition prevents continued work, they can request reinstatement of benefits without a new application, reducing risk for employers. Knowing that employees have a clear path back to benefits reduces employer liability and supports a compassionate exit process if health issues return.
In my experience, returning to work while receiving disability benefits is a deeply personal decision that deserves thoughtful consideration. Taking time to assess your readiness, both physically and emotionally can make a meaningful difference. There’s no single path forward, but with the right support and guidance, you can make an informed choice that aligns with your well-being and goals.
To begin exploring the Ticket to Work Program, individuals currently receiving SSDI can contact the Ticket to Work Help Line at 1-866-968-7842 or visit the official website at choosework.ssa.gov. The program connects participants with Employment Networks (ENs) or state Vocational Rehabilitation (VR) agencies that provide personalized support, such as resume assistance, interview preparation, benefits counseling and job placement services. There is no cost to participate, and individuals can choose the provider that best aligns with their goals. Taking the first step toward employment through Ticket to Work can help individuals explore opportunities at their own pace, with safeguards in place to support a gradual and informed return to the workforce.
Adopting flexible work practices and broadening hiring approaches can serve as forward-thinking strategies that strengthen workforce performance and organizational resilience. Employers who recognize and act on the benefits of hiring individuals with disabilities position themselves for enhanced innovation, financial performance and a positive workplace culture. Programs like Ticket to Work provide valuable support in this effort, making the path to broader workforce participation both practical and rewarding.