Neerja Bhatia: Inspiring conscious leadership by awakening the power of living intelligence within. Founder, Rhythm of Success.
Agentic AI systems, capable of reasoning, planning and acting on their own, are now exposing a deep crisis in modern leadership. This is not a crisis of capability, but one of leadership identity: The legacy playbook of control and certainty collapses when the optimal strategy changes every week.
Leaders are intellectually aware that they need a new approach, but the behavioral patterns of the past, the ones that brought them success, are difficult to override. They understand the language of this new era, but they have yet to truly embody this new leadership style. The old maps have served their purpose. Now, leaders have the extraordinary opportunity to chart bold new paths, forging a way that illuminates the future.
This challenge is best defined as the Competence Paradox: the gap between bold ambition and organizational readiness. Research from Cisco’s 2025 CEO study highlights this disparity: While 97% of CEOs plan to integrate AI, only 1.7% feel fully prepared, and 74% admit knowledge gaps threaten their strategic decision making. Leaders are publicly declaring an AI-powered future, yet their lack of systemic capability reveals a sharper truth: Transformation is spoken of far more than it is embodied.
The Power Of Living Intelligence
The business case for shifting from a performative leadership style to one of presence is undeniable. In a recent executive session I facilitated on leveraging AI without losing the human element, I observed a striking contrast between leaders.
One group of executives offered polished, solution-oriented answers, projecting competence and control. The energy was professional but flat, a traditional meeting focused purely on performance. Then, one leader shifted the energy entirely. Instead of providing another solution, she asked a simple, powerful question: “What is this moment asking of us that we haven’t been willing to hear?”
The room went silent, but not in an awkward way; it was generative silence. Curiosity bubbled, and leaders began building on each other’s ideas, leading to unexpected insights. This contrast revealed a critical lesson I see repeatedly in my coaching practice: The most powerful leaders in the AI era aren’t those with all the answers, but those who ask the questions that unlock “Living Intelligence,” the space where wisdom, creativity and new possibilities emerge. The fundamental difference is between performance and presence.
Presence Over Performance
Why does performance shut down innovation? Neuroscience offers a strong clue. When leaders perform from ego-driven certainty, it can inadvertently activate the threat-detection centers in the audience’s brains. This neurological state, often triggered by rigid authority, literally dampens the pathways for creativity and strategic thinking in the room.
Conversely, when leaders embody present-moment awareness, acknowledging uncertainty while maintaining emotional stability, they promote a sense of psychological safety. This state encourages the collective capacity for insight and innovation to emerge. Presence removes the fear that blocks ideas, accessing the creative field of Living Intelligence.
The GROUND Framework For Embodied Leadership
Over the years, I’ve noticed when leaders open the field, they shift from knowing to being. I use the GROUND framework to help them cultivate these practices.
• Gravity: Authority Through Groundedness: When a crisis hits or a new technology disrupts the industry, employees look for an anchor. A leader who speaks from a place of emotional stability, not ego-driven certainty, instantly establishes a different kind of authority. I find that anchoring teams often starts with a “Silence Anchor”: a minute of conscious presence before a high-stakes meeting. This simple act resets the collective nervous system.
• Resonance: Attuned Connection: Leadership’s core task is sensing what is actually happening, versus what should be happening—an ability to read their team’s unspoken emotional undercurrent. Leaders with high resonance regularly check the emotional “temperature” of the room by asking: “What’s not being said?” This develops a “resonance radar” that helps the team deal with reality, not assumptions.
• Openness: Receptivity To Intelligence: Leaders in the AI era must be equally receptive to human and artificial intelligence. This means creating dedicated space for genuine exploration. A weekly “Future-Proofing Friday,” dedicated time for the team to collaboratively explore how AI is shifting their work, distributes the responsibility for sensing and acting on change across the organization, making intelligence a collective, not centralized, effort.
• Unshakeable: Stability During Uncertainty: In a volatile AI era, calm leaders create safety. A “Courage Declaration”—“We don’t have all the answers, and we’ll find our way together”—steadies the team and cuts through false certainty.
• Nowness: Responding To Present Reality: The old playbook, the past successes, is a powerful source of comfort, but it can be a tether. True leadership means continuously examining current reality versus past assumptions. I coach teams to hold “Reality Check Meetings” where they systematically question the foundational assumptions they are currently operating from, avoiding the common pitfall of fighting the future with strategies from the past.
• Dynamic: Flow Over Rigidity: As AI reshapes the landscape, leaders must adapt fluidly without losing essential human presence. The way to turn rigidity into adaptability is through reflection. At the end of every project or sprint, the most dynamic teams ask: “Where did we cling to the old way, and how can we flow instead?” This process is a commitment to continuous evolution.
From Identity Crisis To Authentic Advantage
The business case for cultivating embodied leadership is clear: Research shows that leadership authenticity directly correlates with organizational performance. In the AI era, these human-centric outcomes become the ultimate competitive advantage.
Agentic AI can process data and take actions at scale, but only humans can create the collective trust and the conditions for breakthrough ideas to emerge. The leaders who thrive won’t be those who try to outpace AI, but those who amplify what AI cannot: trust, meaning and human presence.
The leader grounded in presence, comfortable with uncertainty, and committed to collective wisdom is not merely surviving the AI shift—they are strategically positioning their organization for competitive advantage.
Forbes Coaches Council is an invitation-only community for leading business and career coaches. Do I qualify?
