Artificial intelligence is reshaping the job market in ways most workers haven’t yet realized. While headlines focus on AI replacing jobs, another revolution is happening simultaneously: AI agents that help people get hired faster than ever before. While companies like AIApply use agents to crawl the web and apply people to every position imaginable, elsewhere in the job market, more specialized agentic systems are emerging that hold the promise to transform the nature of the job hunt—for employers and employees alike.
Healthcare is pioneering this transformation. Facing critical staffing shortages and hiring processes that can take months to fill a single position, Incredible Health, the largest AI-powered career marketplace for healthcare hiring, has deployed AI voice agents that conduct interviews, coach candidates, and accelerate placements from months to days.
The implications extend far beyond hospitals. As AI voice agents prove their effectiveness in healthcare’s complex hiring environment, they signal a fundamental shift in how all industries might approach job searching in the age of artificial intelligence.
“AI has the ability to make the hiring experience faster and more personalized and more reliable,” said Dr. Iman Abuzeid, CEO of Incredible Health. The company has just announced two new AI voice agents that are transforming hiring for over 1 million healthcare workers and 1,500 hospitals and health systems on their platform.
As healthcare hiring goes agentic, it’s worth a deeper dive into the implications for the broader job market.
The Traditional Job Search Is Dying
The current job market has remained highly challenging to both employers and job seekers for quite some time now. Candidates submit applications into digital black holes, rarely receiving feedback on rejections. Healthcare exemplifies these inefficiencies at their worst.
“Healthcare has the biggest labor shortages in the country,” Abuzeid explained. “We always hear from nurses say, ‘I applied to 10 places. I didn’t even hear back.’ And we’re like, ‘This is nuts.'”
But Incredible Health’s solution offers a preview of how AI could transform job searching across industries. Their new AI voice agents, Gale and Lyn, were built to reduce typical bottlenecks that keep employers from finding strong candidate matches and professionals from finding the right job fit.
How AI Agents Change Job Hunting
Unlike chatbots or resume-scanning software, these AI agents have real conversations. Gale helps healthcare workers build resumes, practice interviews through voice interactions, and navigate career decisions. Over 90% of users give it positive reviews.
“We’ve had nurses do interview preparation at midnight, on Sunday at noon, because they’re usually working, overworking,” Abuzeid noted. The convenience addresses a fundamental challenge: most people search for jobs while employed elsewhere, limiting availability for traditional career services.
Lyn interviews candidates for employers around the clock, verifies qualifications, and provides detailed assessments. It has increased nurse interview acceptance rates by 20%— a significant gain in tight labor markets where top candidates have multiple options.
“(Lyn) allows the employers to be interviewing 24/7 instead of just being restricted to the recruiter’s calendar,” Abuzeid said.
What This Means For All Workers
Healthcare’s deployment of agentic technology proves that AI can enhance rather than eliminate employment opportunities.
“We’ve seen AI be quite disruptive in a negative way for many industries, including replacing workers,” Abuzeid acknowledged. “But I think the one exception is healthcare, where AI agents like Gale and Lyn are there to actually improve the hiring experience and improve employment for healthcare workers.”
This approach could reshape how other sectors think about AI in hiring. Rather than screening out candidates more efficiently, AI agents can be used to proactively strengthen employer-employee matching, which helps fill vacant roles and increases retention rates.
The Specialization Advantage
Incredible Health’s approach reveals a crucial insight about AI’s role in future job markets: specialization matters more than generalization.
“We trained our AI voice agents on millions of interactions and data from the Incredible Health marketplace over the last seven years, and all of that context and data have made our voice agents quite specialized and customized for healthcare,” Abuzeid explained.
This suggests effective AI hiring tools won’t be one-size-fits-all solutions but industry-specific agents understanding different professions’ nuances. For example, a legal AI agent would grasp bar requirements, while a tech industry agent would focus on programming languages.
Changing The Economics Of Hiring
Beyond increasing efficiency in hiring, this agentic technology offers a large financial upside. Hospitals using Incredible Health’s platform save at least $5 million annually by hiring faster and reducing expensive temporary staff dependence. As these benefits become apparent, other industries will likely adopt similar approaches.
For employers, AI agents allow recruiting teams to focus on higher-value activities. “Many of the health system leaders that we’ve been working with have said that they want their recruiters to be able operate at the top of their license or the top of their skill set,” Abuzeid explained.
The Future of AI-enabled Hiring
Incredible Health’s agents signal a shift toward conversational AI as the interface between workers and opportunities. Instead of filling out forms, job seeking becomes a dialogue with intelligent agents that understand career goals and match them with opportunities.
“We’re defining a new category of software and AI-enabled hiring in healthcare, and that category doesn’t exist—we’re building it,” Abuzeid said.
As this model proves successful in healthcare, other industries will likely develop similar approaches.
The question isn’t whether AI will change how Americans find work, but whether that change will enhance opportunities or create new barriers. Healthcare’s early experiment suggests that with thoughtful design, AI agents can make the job market work better for everyone involved.