Ahead of graduation season, University of Pennsylvania stress expert, Dr. Kandi Wiens, has a warning for college grads on the job hunt: Beware the âchurn and burn culture.â It is well documented that many companies overwork their employees. Workweeks of sixty, eightyâeven a hundred hours are commonplace in major corporations, she notes. Yet, little information exists on early burnout risk detection or burnout immunity. Most of the science has focused on the aftereffects of burnout with far too little emphasis on how to mitigate the condition before it becomes intractable.
How To Determine Your Burnout Risk Level
When overworking chains you to the desk, it can destroy your career, fracture your family ties and it can kill you. You can recover from stress with certain management techniques, but burnout results from cumulative and unmanaged stress, and once you contract it, thereâs no quick fix. Overworked employees often think PTO or a vacation will remedy the condition, but thatâs a myth. You canât cure burnout by slowing down, taking a long vacation or working fewer hours. The key symptom of burnout is exhaustion in the form of a deep fatigue that isnât curable by rest or time off. Your best recourse is burnout immunity through early detection of burnout risk, which allows you to take preemptive self-care action (shown here) before you hit the wall. The World Health Organization classifies burnout as a medical diagnosis and defines it as âa syndrome conceptualized as resulting from chronic workplace stress that has not been successfully managed.â Burnout is diagnosed by three symptoms:
- Feelings of energy depletion, exhaustion and fatigue
- Increased mental distance from your job, along with feelings of negativism or cynicism related to your job
- Reduced professional efficacy
The first step to immunize yourself against burnout is to determine your risk level early on before itâs intractable, according to Wiens, a specialist in emotional intelligence and author of Burnout Immunity: How Emotional Intelligence Can Help You Build Resilience and Heal Your Relationship with Work. She suggests asking yourself these questions: Whatâs your current degree of workplace stress? Are you stressed-out, in danger of burning out, at high risk for burnout or already burned-out? You can also take her Burnout Risk Quiz here to determine your risk. She advises that you learn what makes you vulnerable to burning outânot your boss, not your competitor, not your seemingly indefatigable coworkerâand then take measures to protect yourself from the career killer thatâs been called âan equal-opportunity international crisis.â
Triggers That Put You On The Fast Track To Burnout
Wiens points out that, when triggered, the logical brainâthe area responsible for problem-solving, decision-making, and rational thinkingâshuts down. Emotions take over, and weâre flooded with adrenaline and cortisolâa state in which we canât see clearly or make sound decisions, and we stay in that mode until the trigger has dissipated. âThis is why itâs vitally important that each of us becomes aware of our unique triggers,â she advises. âSometimes triggers are obvious, either because theyâre vivid and undeniableâyour boss yells at you or someone makes a last-minute change to your scheduleâor itâs a trigger youâve lived with for a long time. Other triggers are subtler and require more focused attention to identify; still others are entirely unknown to us.â Itâs possible to identify triggers by working backward from the result of the trigger, she points out, adding the trick is to pinpoint the events that trigger workplace stress.
- What makes your stomach lurch?
- What is something you absolutely cannot tolerate?
- Whatâs something your coworker or boss does that makes you want to scream?
- What makes you feel unfocused, like your brain is âoffline?â
- What makes you feel out of control?
- What makes your self-confidence plummet?
She recommends thinking back over the last few weeks and looking for any occasion that caused an immediate emotional or physical reactionâan abrupt change in your thinking or mental state or a sudden shift in behavior. âMaybe you suddenly felt sad, irritable, frustrated, numb or overwhelmed,â she states. âOr maybe you experienced nausea, muscle tension, shakiness or pain. Maybe you were overtaken by negativity or an impulse to withdraw. Perhaps you lashed out at someone, became passive- aggressive or cried. Any of these automatic reactions is an indication that youâve been triggered. Once you identify your triggered state, work backward until you can pinpoint what set you off.â
Burnout Immunity From Exploitative Organizations
Churn and burn cultures take advantage of competitive achievers who habitually overwork and overextend themselves, according to Wiens. âChurn-and-burn cultures have characteristically low employee engagement metrics, high levels of absenteeism and turnover and high rates of burnout,â she explains. âWhen word gets out that these organizations are burning people out left and right, leaders struggle to recruit and retain top talent, which reinforces the vicious cycle within the churn-and-burn culture. In churn-and-burn cultures, we often hear about leaders and employees who are highly cynical, resistant to change, quitting quietly and/or actively looking to leave their organization. These attitudes and behaviors perpetuate and sometimes even add fuel to the burnout fire.â
According to MarketWatch, the average worker puts in four hours of unpaid overtime a week and spends another four hours just thinking about work. A large body of research reports mounting employee burnout, plus data showing that 41% of employed Americans currently experience post-time-off burnout and 14% making mistakes due to exhaustion. Although Wiens recognizes that new grads are eager and ready to get to work, she cautions them. âToo many organizations exploit high achievers and prey on their enthusiasm. While itâs tempting to accept a job offer, especially from a reputable employer, itâs important to protect your mental health at the start of your career.â Wiens has found that people with burnout immunity are able to use emotional intelligence skills to regulate and stay in control of their emotions, even in the midst of high-stress situations. âThe power to determine your best response to stress is in your control, and it depends on nothing more than how you choose to view your ability to manage it,â she insists.
How To Inoculate Yourself From Stress And Burnout
Wiens argues that the further you stray from you, the greater your vulnerability to burnout. The risk of burning out rises in direct proportion to the degree that your work culture is out of alignment with the conditions you need to thrive and perform your best. She offers seven tips that provide burnout immunity:
- Make sure you choose a work environment that aligns with your temperament and personality, making you less vulnerable to burnout.
- If youâre becoming a casualty of a churn-and-burn culture, remind yourself that itâs not you, itâs your job burning you out. No amount of perfectionism or overwork on your part is going to change the culture in a positive direction.
- Look closely at the cultural and environmental conditions causing you to feel depleted, cynical and exhausted instead of blaming yourself for not being able to keep up with the culture.
- Find ways to create some physical and mental space from your jobâsuch as a vacation or sabbaticalâso you can regain your perspective and reconnect with whatâs really most important to you.
- Consider recognizing and be willing to accept short term sacrifices to achieve your longer-term goals if staying with the organization is your best option.
- Learn to shift from a threat response to a challenge response, even if youâve lived with an overactive amygdala your whole life. With this mindset, you view your stress as a helpful resource, rather than a harmful threat.
- Donât become a part of the problem thatâs contributing to the churn-and-burn cultural conditions. Ask yourself, âWhat am I doing in response to my experience here? And what is my response doing to me, and to others?â